Frequently Asked QuestionsBlog
Advanced Pain Management is committed to protecting our patients and healthcare workers.
- The following outpatient clinics and Ambulatory Surgery Centers (ASC’s) are open:
- APM Beaver Dam: Monday – Friday – 8:00 am – 4:30 pm; Beaver Dam ASC: Wednesday & Thursday – 8:00 am – 4:30 pm
- APM Fort Atkinson: Monday – Friday – 8:00 am – 4:30 pm; Fort Atkinson ASC: Monday & Tuesday – 8:00 am – 4:30 pm
- APM Green Bay: Monday – Friday – 8:00 am – 4:30 pm; Green Bay ASC: Monday, Wednesday, Thursday & Friday – 8:00 am – 4:30 pm
- APM Greenfield Corporate Clinic Suite 240: Monday – Friday – 8:00 am – 4:30 pm
- APM Kenosha: Monday – Friday – 8:00 am – 4:30 pm; Pain Centers of Kenosha: Monday, Wednesday & Friday – 8:00 am – 4:30 pm
- APM Madison: Monday – Friday – 8:00 am – 4:30 pm; Surgi Center of Greater Madison: Monday – Friday – 8:00 am – 4:30 pm
- APM Mankato: Monday – Friday – 8:00 am – 4:30 pm; Mankato ASC: Monday – Friday – 8:00 am – 4:30 pm
- APM Sheboygan: Monday – Friday – 8:00 am – 4:30 pm; Sheboygan Medical Center: Monday, Wednesday, Thursday, Friday – 8:00 am – 4:30 pm
- APM Waukesha: Monday – Friday – 8:00 am – 4:30 pm; Pain Centers of Waukesha: Monday, Wednesday, Thursday & Friday – 8:00 am – 4:30 pm
- APM Suite 202: Monday – Friday 8:00 am – 4:30 pm; Wisconsin Health Center: Monday – Friday, 8:00 am – 4:30 pm
- All remaining facilities are temporarily closed.
- Effective Monday, June 1, Surgi Center of Greater Madison, APM Waukesha Pain Center and APM Waukesha will reopen.
- Effective Wednesday, May 27, Pain Centers of Wisconsin-Green Bay and APM Green Bay have reopened.
- Effective Tuesday, May 26, Pain Centers of Wisconsin-Fort Atkinson and APM Fort Atkinson have reopened.
- Effective Friday, May 22, Pain Centers of Wisconsin-Beaver Dam and APM Beaver Dam have reopened.
- Effective Wednesday, May 20, Wisconsin Health Center, APM Suite 202, Pain Centers of Wisconsin-Kenosha, APM Kenosha, Sheboygan Medical Center and APM Sheboygan have reopened.
- Effective Tuesday, May 12, APM Mankato and Pain Centers of Minnesota-Mankato have reopened.
- Effective Tuesday, March 24, we are now offering telemedicine and telephone evisit services.
- Effective Wednesday, March 18, our outpatient clinics are currently closed.
- Effective Wednesday, March 18, we closed our Ambulatory Surgery Centers (ASCs) and will reschedule all patients for elective surgical procedures at a later date. Our surgical services have been suspended as we assess best practices during the Pandemic.
Safety Precautions We Are Taking
The health of our patients, employees and workplace are our number one priority. View the actions we are taking to ensure your safety here.
Scheduling & Refills
Q: How do I reschedule my appointment(s)?
A: Please call (888) 901-7246 to reschedule your appointment.
Q: How do I schedule my pain pump refill appointment?
A: Please call (888) 901-7246 to schedule an in-person visit for pain pump refills.
Q: How do I request prescription refills?
A: To request a prescription refill, call (888) 901-7246 to speak with our triage staff.
Telemed Services – APM and YOU
Q: What is telemedicine?
A: Telemedicine is the practice of medicine using technology to deliver care at a distance. A physician in one location uses a telecommunications infrastructure to deliver care to a patient at a distant site.
Q: What is telehealth?
A: Telehealth refers broadly to electronic and telecommunications technologies and services used to provide care and services at-a-distance.
Q: What’s the difference?
A: Telehealth is different from telemedicine in that it refers to a broader scope of remote health services than telemedicine. Telemedicine refers specifically to remote clinical services, while telehealth can refer to remote non-clinical services.
Q: How will I know if there are additional updates from APM?
A: Please continue to visit our website and social media platforms for future updates. Current patients will be contacted directly if any changes need to be made to scheduled visits or treatments.
Q: What have you done to share this information with patients and staff?
A: Patients with appointments and surgical procedures before May 1, 2020, have been contacted and alerted to the closures, and given information about how their treatment will continue. Additionally, a text alert has been sent to all APM patients who have visited one of our locations in the last year, with links to this page for additional information. Internal communications from APM leadership keeps providers and staff up-to-date on any changes in services.
Coronavirus (COVID-19) Information
APM has compiled important information and resources to answer your Coronavirus questions here.
Last updated: July 10, 2020