Advanced Pain Management Privacy Policy

Effective: July 20, 2013

We at Advanced Pain Management, LLC. ("APM") are committed to disclosing our privacy and data security policies.  Our policy regarding the collection and use of your information via the www.apmhealth.com website ("Website") is set forth below.

Agreement to Privacy Policy

YOUR ACCESS AND USE OF THIS WEBSITE IS SUBJECT TO YOUR AGREEMENT WITH THE BELOW POLICY, ALONG WITH THE APM TERMS & CONDITIONS OF USE. APM ALSO PROTECTS THE PRIVACY OF YOUR HEALTH INFORMATION IN ACCORDANCE WITH THE HIPAA NOTICE OF PRIVACY PRACTICES. BY USING THIS WEBSITE, YOU EXPRESSLY AGREE TO THE TERMS OF THIS PRIVACY POLICY AND CONSENT TO THE COLLECTION AND USE OF INFORMATION AS DISCUSSED IN THIS PRIVACY POLICY.

IF YOU DO NOT AGREE WITH THE BELOW POLICY, PLEASE DO NOT USE OR ACCESS THIS WEBSITE FOR ANY PURPOSE. PLEASE PRINT A COPY OF THIS PRIVACY POLICY FOR YOUR RECORDS.

Modifications to Privacy Policy

APM MAY REVISE THIS POLICY REGARDING THE COLLECTION OF INFORMATION AT ANY TIME. SHOULD ANY NEW POLICY TAKE EFFECT, APM WILL GIVE NOTICE TO YOU AND ALL USERS BY POSTING A NOTICE REGARDING THE NEW POLICY ON THIS WEBSITE, AND THE NEW POLICY WILL APPLY ONLY TO INFORMATION COLLECTED THEREAFTER.

BY ACCESSING OR USING THIS WEBSITE AFTER SUCH CHANGES ARE POSTED YOU AGREE AND CONSENT TO ALL SUCH CHANGES.

Applicability of this Privacy Policy

This Privacy Policy applies solely to the Website and provides you information on the specific information that APM may collect from you via the Website and how we may use it, whether you are using the Website as a visitor or a patient.

If you are a patient, use and disclosure of your identifiable health information is subject to our NOTICE OF PRIVACY PRACTICES. When you receive services, APM protects your information in accordance with applicable law.

Disclosure of Information Practices

If we collect information from or about you via the Website, we will tell you what information we are collecting.  The amount and type of information that we receive depends on how you use this Website and the information you choose to submit to us via the Website.

We may track your use of the Website and may also capture the paths taken as you move from page to page (i.e., your "click stream" activity) to improve the content and features of the Website. 

You are not required to provide identifiable health information to visit this Website.  However, if you are a patient seeking a physician referral or requesting information, you will be asked to provide certain identifiable health information in order to complete your request. For example, if you choose to use the Request an Appointment feature, we may collect certain personal information from you including your name, email address and phone number.  Communications sent via this feature are recorded and maintained by APM in accordance with applicable law.   

Either APM or our third party vendor on behalf of APM may also collect your information, which is automatically collected as you browse or otherwise access this Website.  We may collect such information by tracking, or asking our third party vendor to track, your click-stream activity when such information is not tied to a user ID through the use of "cookie" technology or by tracking internet protocol (IP) addresses, as explained below. 

                        Cookies

Like many companies, we may use "cookie" technology on and off of the Website. “Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. They enhance your online experience by saving your preferences while you are visiting a particular website. The cookies do not contain any identifiable health information and cannot profile your system or collect information from your hard drive.

When you view our Website we may place a cookie on your computer, which may be either temporary or permanent. Temporary cookies are used to complete transactions with this Website and for other purposes such as counting the number of visits to our certain web pages. These temporary cookies are eliminated when you exit your browser.

A permanent cookie may also be stored on your computer by your browser. When you log in, this type of cookie tells us whether you've visited us before or if you are a new visitor. The cookie doesn't obtain any identifiable health information about you or provide us with any way to contact you, and the cookie doesn't extract any information from your computer.

The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting certain types of cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please note that disabling temporary cookies may prevent you from using and accessing this Website.  Disabling permanent cookies may also impact your use and access of the Website and in particular will not allow you to see any personalization on the Website that you may activate.

In addition, if you visit our Website again after deleting a cookie, a new cookie may be activated.

Since third parties may use their own cookies when you click on a hypertext link to their site or service, you should carefully review the privacy policy of other sites you link to from our Website.

                        IP Addresses

We may also log and track IP addresses for systems administration purposes and for reporting usage trends.  Your IP address is usually associated with the physical place from which you enter the Internet, the name of the domain and host from which you access the Internet, the browser software you use and your operating system, and the date and time you access the Website.  By collecting your IP address, we may record the page that linked you to this Website, the web pages you visit, the ads you see or click on, and other information about the type of web browser, computer, platform and settings you are using, and any search terms you enter on this Website.  IP addresses are not used to track an individual user’s session.  This information only helps us determine how often different areas of our Website are visited. 

We may combine certain information collected automatically (such as through IP addresses, cookies or click-stream monitoring) with any previously submitted personally identifiable information, including health information, that we may have received from you.

                        Geographic Location

We may collect your geographic location based on your IP address and other location-based data.  However, we do not collect any device identifications. 

                        Analytics

We may also use various third party internet vendors to collect, track and analyze track analytical data regarding Website usage and trends.                    

How Will Your Information Be Used And Disclosed?

We will not sell, share or rent the information that is collected via the Website to others in ways that differ from what is disclosed in this Privacy Policy.

            Identifiable Health Information

We may use any identifiable health information or other information that you voluntarily provide us in order to provide you with information, products or services that you may request from APM. 

If you are a patient or the legal representative of a patient, any identifiable health information that you share via the Website may be made accessible to APM and may become a part of the records maintained by APM, which records are subject to APM's HIPAA Notice of Privacy Practices.

We will also use your information to customize your browsing experience and communicate with you and otherwise respond to your questions and suggestions regarding use of the Website as may be permitted by applicable law. 

We may share your information only with our suppliers and vendors to the limited extent permitted by applicable law.  We require those suppliers and vendors to comply with all applicable data privacy laws and regulations, including HIPAA.  We do not sell, lease or rent your identifiable health information.

            Non- identifiable Health Information

We may aggregate and de-identify in accordance with HIPAA identifiable health information, either alone or with other data to create anonymous "de-identified data" regarding the users of our Website.  Such aggregated, de-identified data is information that describes the habits, usage patterns and/or demographics of users as a group but does not reveal the identity of particular users. This data will not identify you, but will be used as statistical information to determine such things as user demographics and usage patterns of our Website.  APM may use de-identified data to understand the needs of our community of users and determine what kinds of programs and services we can help provide.  

            Other Use and Ownership

APM maintains full rights to any information collected on this Website, and may freely collect, use and disclose such information unless prohibited by this Privacy Policy, the HIPAA Notice of Privacy Practices or applicable law.

Security

While no web site can guarantee security, we maintain physical, administrative, electronic, technical and procedural safeguards to help protect your personal information collected via the Website as required by applicable law.  While we cannot guarantee that loss, misuse or alteration to data will not occur, we use industry standards, such as Secure Socket Layers ("SSL") technology, to help safeguard against such occurrences.  In certain areas, the information passed between your browser and our system is encrypted with SSL technology to create a protected connection between you and our Website to ensure confidentiality.  

Our data center is both physically and electronically secured. Our servers are protected behind the Internet by using firewall and encryption technology.  We limit access to personally identifiable information about you to our employees and third-party agents, who we reasonably believe need to have access to your information to provide you with the information or services you request via the Website. 

In the event that a breach in our security systems occurs and there is a possibility that an unauthorized person acquires your personal or unsecured health information, we will notify you of such a breach as may be required by applicable law.

In order to help maintain security, you should never share your user ID or password and should always sign out when you are finished using the Website.  

Third Party Websites

If you use the Website to link to another web site, which is not controlled or maintained by APM, you may decide to disclose personal information at that web site. For example, you might provide your contact information to obtain an information packet from an organization. Please be aware that in contacting that site, or in providing information on that site, that third party may obtain personal information about you. This Privacy Policy and the HIPAA Notice of Privacy Practices does not apply when you leave the Website and go to a third party web site from the Website. We structure the Website so that no personal or health information goes in the search string or URL when you move from the Website to a linked web site. We encourage you to be aware when you leave our Website and to read the privacy statements of each and every site that collects personally identifiable information.

What if I am accessing this Website from outside of the United States?

If you are visiting our Website from outside the United States, please be aware that your information may be transferred to, stored or processed in the United States, where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country, but please be assured that we take steps to protect your privacy.  By using the Website, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this privacy policy.

Transfer of Data

In the event of a change in control of APM or sale by APM of substantially all of its assets or other acquisition, merger or reorganization, any information owned by or in the control of APM may be transferred to such APM successor, who will comply with the terms of this Privacy Policy and the HIPAA Notice of Privacy Practices.

Important Note Regarding Children

This Website is not directed toward children under 18 years of age and APM does not knowingly collect or use information from children under 18 through this Website.  Any information submitted via the Website regarding a minor under the age of 18 must be submitted by the minor's legal representative.  To the extent permitted by applicable state law, minors may access their health information by contacting APM at (888) 901-7246. 

What if I have questions or concerns regarding this Privacy Policy?

If you have any questions about this Privacy Policy, the HIPAA Notice of Privacy Practices or the use of your information by APM, please contact us at privacyofficer@apmhealth.com.